What's In A Punctuation Mark?
Have you ever been confused by the tone of an email or had a recipient misunderstand your intentions? Crossed lines in text-based communication is somehow both a timeless issue and a wholly new phenomenon introduced by the rise of modern technology. But this week I learned about perhaps the newest way in which young workers are feeling alienated by unwitting text messages - and it just might be the reason they’re disengaged. If you work with anyone under the age of 35, here’s what you need to know:
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